Jackson Robin

Who is a Management Consultant?

A management consultant is the one, who understands an industry and its correlation with his /her existing client, strategically device management solutions which could be with respect to its internal management that is personnel, strategies, relationships and improve their performance.

How is Jackson A. Robin, a management consultant in Mumbai, able to manage his clients and provide them with customised trusted management solutions? Let us understand

Management has always been a tricky field as it not only requires a lot of skills but also experience at handling different types of situations and scenarios. For example, during a personnel situation, a management consultant can listen to their woes and grievances, check if they are plausible, do a thorough check of what all they need and provide a logical, proper solution to it.

Management consulting is often the first and foremost step that leads down extraordinary brilliant paths.

A management consultant’s profile is transformative. Big leaders of the industry take advice from these consultants to help them solve their most critical challenges and make them take an effective decision which profits their overall company.

Jackson A. Robin has worked with over 100 such clients from different parts of India and has enabled them to take correct and accurate measures to save their sinking businesses or help them augment in the industry. As he says, “It all starts by helping your clients achieve more than what you had given that results in their growth and success.”

A management consultant primarily helps the business organisation to resolve issues, create brand value, enhance growth at the every stage and improve the overall business performance and achievement of targets. They use their time tested skills to provide unbiased and expert guidance and also help them function better in areas where they were lacking.

A management consultant’s role is to identify and analyse different options for the organisation and recommend changes wherever necessary. He/she is also bound to provide healthy solutions on management of resources.

A management consultant’s field of work may include:

1. Business Strategy:

Business strategy refers to a set of strategies which are formulated by the company’s Board of Directors and other decision makers including the consultant. These competitive strategies are formed to attract customers, compete in the market successfully, strengthen the performance of the company, achieve organisational goals and of course to earn profits and increase the brand value and goodwill.

2. E-business:

With the blend of modern technology and smart marketing, E-business is long term strategy plan for establishing online presence of a company by using digital marketing and social media as your weapon. E-business is a completely online and digital mode where the communication happens through the electronic form and any business purchase or sale happens online. Simply put, it is the business use of the Internet.

3. Financial and management controls:

Financial and management controls are defined as the system which directs and controls the financial aspects of the budget user’s operations in a way that makes them supportive of achievements of objectives. Financials have always been a key essence of resources and hence the overall operational proficiency and profitability depends on them.

4. Technology:

Technology has come a really long way and it has helped many businesses maintain the data flow, manage contact details, track the processes and procedures and maintain employee records. In the market, modern and latest technology has even helped businesses grow ten times faster than their competitors. Technology has made it possible for businesses to operate efficiently and effectively with less man power and has reduced the economic cost of the product. A consultant needs to be updated with the latest technology and help his/her clients to understand the power of technology and how you can use it for their advantage.

5. Marketing:

Marketing refers to the activities that any company undertakes to promote their product/service. Marketing itself is a very large umbrella under which many types of marketing come under like content marketing, digital marketing, Tele-calling, moment marketing, advertising etc. Marketing is primarily used to attract customers and draw their attention to the product/ service to be sold.

6. Sales:

Sales are the activities related to monetary inflow of money with the exchange for the selling product or service. On simpler terms, a sales person’s job is to sell ‘what’s in stock!’ A sales person develops good relations and connections with his/her potential clients. Here, a management consultant can act as a guide and provide lucrative techniques and tips to the sales team in order to up their game.

A management consultant has to be a specialist in all spheres of a company and all the current and flourishing industries, including those where there is potential yet not exploited completely. A consultant’s job ranges from offering end-to-end solutions to tinier or more niche firms that provide improved and specialised skill-set in certain industries.

The responsibilities of a management consultant are as follows:

1. To carry our research and data collection: To understand the industry position, internal organisation and policies of the client company, a consultant has to conduct a thorough effective research which will give him/her insights of the kind of position they want to reach in their industry.

2. To conduct analysis: After the collection of primary and secondary data about the company, the consultant now can conduct a detailed study and analysis of the company.

3. Interview the client’s employees, management team, staff and other stakeholders: For first-hand information or for future training, a consultant needs to get vital data about the current thought process and energy of the employees, the stakeholders and their vision and willpower.

4. Run focus groups and facilitate workshops: Now training programmes are very important in learning and growing and developing the skills you need and such workshops are facilitated by the consultant. Jackson A. Robin has conducted many such sales and marketing workshops and trainings in different companies. With a need to spread this knowledge everywhere, he conducted the very successful A.I.M Seminar which was a 3 day-exhaustive session on marketing strategies which was appreciated by all the attendees.

5. Prepare business proposals and presentations: With the available sources of information in the previous steps, it becomes very easy to reform the company’s ideas and strategies which did not work for them to something really fresh on the table. The first step is to prepare solid business proposals and working on amazing presentations.

6. Identify issues and form hypotheses and practical solutions: A management consultant not only identifies the strengths, weaknesses, opportunities and threats of a company but also works on the internal and external issues which are hampering the company’s growth and development.

7. Present findings and recommendations: After conduction of research, a consultant will brainstorm to come up with creative and innovative solutions.

8. Implement recommendations: A consultant needs to ensure that the client receives all the assistance to implement all the necessary procedures in order to correct their policies.

9. Manage projects and programmes: A management consultant manages and supervises each and every project and program which has to be conducted in a pre-decided manner. He/she has to take the lead and coordinate with the people involved, like the team, analysts, stakeholders, Board of Directors etc.

Management consultants are business professionals with advanced knowledge, experience and skill-set to tackle business and management related problems. A management consultant has to acquire a lot of basic skills like soft skills of communication, team skills, and excellence in knowledge, progressive leadership and thought-progress. Companies would agree that they want to have management consultants who are strategic thinkers and quick thinkers. They want people with a positive outlook and who can calmly collect their thoughts, putting it into words, plans and later to action. They want highly enthusiastic and passionate leaders who thrive on change. Management consultants will need good experience with risk and strategic planning as well as performance improvement and organization. Everyone would expect the consultant to bring in a fresh perspective such as expert advice, different procedures, and methods and introduce in new technology.

Being a consultant takes an exceptional skill-set that balances your thinking and analytical abilities and stellar communication. Much of your time as a consultant will involve analysing chunks of data and weaving together a story, and ultimately recommendations, for the client. However, a huge part of the project will include interviewing employees, presenting data to a group of executives, and convincing the significant people that your recommendations are rational and sound.

Much of it is like the basics of organizational psychology. It’s like taking time to listen and understand elements of the state of affairs and breaking it down into smaller components to make it understandable to a group who is making a unanimous agreement to move their business forward and make it reach greater heights.

A management consultant has to have excellent facilitator and listening skills and must make lasting business relationships. It’s easier to convince an important person when they already trust you and are aware of your good work.

Jackson A. Robin has had his share of experience, for over 20 years of experience in different industries like Finance, Health care, Real estate, Banks and co-operatives, Automobiles, Beauty and wellness, to name a few. The major management tasks he has performed are as followed:

1. Bringing facts to support recommendations:

While thoroughly researching about the client and his/her industry, business and work policies and product/ services, he always prepares a sheet with all the relevant questions to be asked to the client regarding the conduction of the administrative and production work (basically how the company functions daily) and that information is transferred into an excel sheet. The business plan is then chalked out of the information and is supported by facts.

For example: If a company is facing awareness issues, he will recommend online and digital marketing as that would help enhance their presence in the virtual world and thereby gain new clients for their company.

2. Developing options:

A management consultant’s job is to provide with solutions but with alternatives according to different situations. They have to present the advantages and disadvantages of each solution.

3. Organisational skills:

A management consultant needs to have skills to document, summarize, synthesise and provide structured information to enable the client to review and make accurate and right decisions.

4. Relevant expertise in fields:

When Jackson’s real estate clients had problems in converting their potential clients to actual clients, he devised their marketing plan accordingly and told them to wait for delayed gratification. In no time, they had clients coming in, purchasing weekend homes and land plots. So one needs to have relevant expertise and experience in a variety of fields and provide unique solutions to suit the industry.

5. Helping brands leverage and use this digital wave:

As a management consultant, it is your duty to understand the market scenario and formulate ideas as to how a company can leverage its brand image in this digital world, where your social media game has to be strong. He/ she has to craft a system, a process or a plan with the client’s participation and use the resources and skills, the client did not have themselves.

Jackson has gained a lot of information working in different areas of industries and companies, he has:

  • Brought concentrated efforts to solve a glitch.
  • Brought a new perspective and experience for having worked with other companies
  • Immediately brought a diverse set of people to bear on a problem.
  • Provided a third party perspective, as well as guided them to a stable future.
  • Addressed any political issues within the company.
  • Introduce new ideas and connect them with new business persons (either partner firms or competitors.)

So would you like to make your company reach potential heights and your brand a winner?

Have an experience that accelerates your business and opens the door to a world of golden opportunities. Remember, that you’ll only get amazing and outstanding results if you work with competent and result-oriented people.